They Give You Credit, But What About The Service?

United States(prwindow)- February 11 2008 -Responding to consumer complaints of poor customer service from credit card companies, offers the first unbiased review of customer service from the “Big 5.” (You’ll never guess which company is the worst.)
Broken Arrow, Oklahoma, Feb 11,2008--Customer service operators who can’t speak English. Confusing pushbutton menus. “Longer than average hold times” based on “unusual call volumes.” If any of these sound familiar, you might be among the growing chorus of dissatisfied credit card consumers.

When selecting a credit card, most consumers focus on the bottom line: cash-back offers, discounts, payment options, and other financial factors. Normally, a credit card company’s customer service isn’t taken into consideration by a potential customer, until it’s too late.

The website is the first to post a completely unbiased review of customer service from the “Big Five” credit card companies: American Express, Bank of America, Chase, Citibank, and Discover. CreditorWeb reporters did a top-to-bottom analysis of each credit card company’s customer service operations, including helpfulness of websites, knowledge of agents, and overall helpfulness of agents.

The “Credit Card Customer Service Roundup” is the first report of its kind, ranking the Big 5 from best to worst, and saving consumers of hours of research, not to mention costly customer service mistakes. This kind of useful, unbiased consumer information is exactly why was created.

The website makes it possible for consumers to make better decisions when applying for credit. The key is – it's all done in one place. Finding this information on the web is hard, especially because many credit card affiliate sites offer positive reviews for cards, in order to increase the amount of commission they earn from credit card application being filled on their site.

By allowing consumers to make better informed decisions about their credit, the site can help consumers take better care of their financial health on a long term basis. Each credit card opportunity available to consumers has its own unique terms, including payment date, interest rate, and monthly payments.

Instead of wasting countless hours scouring the web for independent reviews, and hoping that the information being offered is unbiased, takes a different approach. This comprehensive site offers a complete, unbiased look at many of the credit card opportunities available, making it easy to understand which are worth pursuing and which are not, based on the level of customer service each company offers.

The company behind the website is TRILITECH, LLC, a company that is dedicated providing websites that offer visitors unbiased information for a large range of financial matters. For more information, and for an unbiased credit card customer service review, simply pay a visit to


Jeremy Zongker
Broken Arrow, OK 74011
United States.


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